Customer Service
Returns Policy
Right of return / replacement
The return of the products is very easy and the following procedures should be followed
- Inform us within 48 hours of receiving your order of your intention to return the product either by phone 2410 621419 or by email info@kourtiskosmima.gr
- The return is made with a courier company that will be defined by our company and the shipping costs are borne by the customer (the shipping costs of a replaced or repaired product, to the customer are borne by the company)
- ΑΤΤΕΝΤΙΟΝ. Custom products and / or products with engraving are NOT returned (except in the cases mentioned in the terms of use)
For more information you can read the frequently asked questions or the terms of use
Payment Methods
You can pay in one of the following ways. 1. Bank deposit By depositing the amount of your order in one of the following bank accounts of the company EUROBANK IBAN GR65 0260 7630 0001 7010 0109 386 ALPHA BANK ΙΒΑΝ GR89 0140 7380 7380 0210 1102 184 Beneficiary Kourtis Vassilios As a reason for deposit, indicate the order number and your name. You save the deposit receipt for your personal use and you do not need to send it to us. You store the deposit receipt for your personal use and you do not need to send it to us. As soon as the respective bank informs about the payment of the amount, we will proceed with the processing of your order and its shipment. 2. Credit or debit card You can pay by credit or debit card through the secure environment of Eurobank
Shipping Methods
The order is sent immediately after payment and if the product or products are all available and not by order. In case one or some of the products of the order are on order, then the whole order will be shipped when the said products are ready.
The orders are sent with the company ELTA Courier